Terms & Conditions

" After received the payment We will assume that you accept all our terms.

If you breach the terms We have the right to cancel a commission and no refund."

The prices shown on the website are both personal and commercial. Please specify the type of usage you are looking for. If there is no advance notice, it will be deemed that the commissioning or ordering of the work It is for immediate personal use.
for personal use It will also be deemed that we, the author of the work, retain the copyright in that work (except the copyright of the characters owned by the client). For client get some permissions to use that does not generate any income or benefits such as being used as a profile picture, etc.
All works will be uploaded to SNS as samples without prior notice. If you want to send it as a surprise gift or not have us upload it after the specified date, please inform us first. If you don't want us to upload or need NDA required, we will charge an additional 50 percent of the price of the work .

✦ I have the right to reject your work if I cannot draw or feel uncomfortable ✦
Please Don't force me to accept commissions! If I reject your commission. You can cancel slot or send new work detail but do not give/sell slot or order for other.
Works may delay 1-2 months if anything happen to my cats or buns. If I'm in status that cannot continue working, I will do a full refund.

✽ Credit / Editing

Credit me(@Roku_21) when using my work.
you may not claim the work to be your own.
If you use my design, you need to credit me the designer or original design by me
you can only edit my artwork the separate parts for animation ex. starting/ending, animated emotes but I don't allow to edit my fullbody normal scale or chibi art into live2d model.

Payment is accepted in USD via PayPal invoice or credit/debit via BMC, unless otherwise agreed.
Start work after receiving full amount/deposit 50% ( payment plan available above 600USD ) upfront.
inform the exact Deadline (if there is)
The price of the work will increase according to the details ordered. For commercial use, please notify in advance every time.
The media commercial price will incur an additional charge of x2 of the work price and x3 for Physical goods.
The work is for commercial use, not outright purchase. Therefore, the client may not use the work other than specified or agreed upon.

To order, please send the work details with images reference that can clearly shows all details.
If there are many images, summarize it as a .doc or PDF (not accepting work details as video files and unclear works).
Fan-Art Characters, specify the character's name and title.
I do not accept some Fan-Art works for commercial use.

The duration of the work is approximately 7 days - 3 months, depending on the details of the work.
If you want to expedite the work to be completed within 7 days, there will be an additional cost of 100% of the price of the work.

For Design that unused the copyright still be mine, You can't use unless you paid for it.
Sketch Design that still in process. The client has no right to use it without our consent.
For adoptable or custom design, the character will retain all our rights until the client has paid or finished trade (art, commission, item, etc.)
Custom design work, accepting only commercial work such as Vtuber, not accepting personal work.

Shipping is unavailable for all the digital goods.

✽All work cannot be used in NFTs or any AI generated✽

✽ workflow

You can ask revision 3 times for each stage

In processing of the color guides, only part of the color can be corrected.
If there is more request of revision, there has an additional fee.
If it's my error, revision that part will not cost.
Send work progress 3-4 times
Sketch -> Line + Color guide -> Render.

*If you want to revision the finished image There will be an additional fee or I might refuse.

DO and DON'T

✓ Original
✓ Fan Art
✓ NL BL GL

✓ Design

❌NFTs / AI

❌Furry, Bara, Robot

❌Armor with complicated details

❌NSFW 18+

❌Leaked form Game/Anime

❌Celebrities, idol, portrait

❌some Chinese Series / *Please inquire first*

I won't accept character in status OTA, EO, Pending, created by AI or in my black-list

✽ Commercial work

Work for commercial use must always be communicated in advance what it will be used for and may not be used outside of the agreement.

Cover/illustration of novel/fiction, printed book, e-book, open a Donate
Free gifts from promotions (such as a free postcard when purchasing a novel)
printed merch for sale (such as key chains, mugs, brooches, etc.)
event promotion poster
Images used in store or company events (icons, banners, mascots ...)
LINE Stickers
Giveaways in case of non-friends or small groups of up to 20 pieces
Vtuber, YouTuber, Twitch and other streaming
Other, please kindly ask

✽ How to order

Check available status at home page
Send me the work inquiry to Email (kuroneko.nyo@gmail.com)

Required

Your name :

contact info :

work details : ( pose / expression / background )

Usage : Commercial (Vtuber / Streaming / content use Merchandise / ads / print )
other request : (NDA required +50%)

deadline : (if there is)

Payment : (PayPal or credit/debit via BMC )

If there is poses or image in your mind, you can sketch roughly or doodle. This will make the work more relevant to your needs.
Do not use reference image from AI generated because I feel very uncomfortable.
I summarize the price, will only start working after receiving a full amount or 50% deposit ( payment plan available above 600USD ).
I will send a sketch. Please let me know if it is okay to continue or any revision request.
After confirming the sketch. I will required you to pay the remaining invoice.
After the work is completed. You can choose received files via Email or G-Drive link.

✽ Reservation

please check reservation date on twitter
send work detail via email by selecting the month you want to reserved. If not specified, we will book the queue in the fastest slot.
If the month you choose is full, please kindly choose next available month or you can cancel the work.
Confirm slot by send payment/deposit

you can check available slot from HERE

✽ Cancel slot

Cancellations can be made 2 months prior to the start of your queue with full refund. If it goes beyond that, you will lose the deposit.
Canceling a slot for any reason will affect your next commission. We may refuse to work with you again.
We won't do refund unless we cannot complete your work on time.
Working in process and Completed work will not be refunded.

✽ Payment plan

payment plan available above 600USD with 50% ( deposit ) and the rest after work complete in 15 days.
Full size files without watermark will send after payment is completed.
If you drop your payment, ignore my reminders or I cannot contact you for a week, I have right to resale your work or design to other and the deposit is not refundable. You will be on my black list so you won't received any design and commission from me.
You have to complete payment before using my work or design, don't order commission or upload anywhere because the character is not yours.
I may not accept all payment plan request. Because it's my risk. I only accept payment plan from people I trust or have credibility with.

Feel free to contact me if you need any further information or your answer maybe find on FAQ section.

I'm not English speaker, please kindly use simple words.

FAQ